| Time | Category | Incident Description | Status |
|---|---|---|---|
| September 29, 2025 6:12 am CDT |
Contacts and Roster- issue | Dear Customers, Thanks for your patience! Please be informed that issue has been resolved and you may continue to fill in the Roster. In case of any questions, please feel free to [email protected] Kind Regards, DTN | Resolved |
| September 29, 2025 1:50 am CDT |
Contacts and Roster-- issues | Dear Customers, We would like to inform you that we have identified an issue in Roadmaster where contact details and roster information have been erased. This may affect the entries you have recently created for your winter contact roster. Our technical team is currently investigating the root cause and working to restore the missing data as quickly as possible. In the meantime, we kindly ask you not to re-enter your contact or roster details until we confirm that the issue has been resolved. We understand that this information is essential for communication with the Weatherroom, and we sincerely apologize for any inconvenience this may cause. Updates will be posted on this status page as soon as more information is available. Thank you for your patience and understanding. Kind Regards, DTN | Investigation |
| August 15, 2025 3:23 am CDT |
Roadmaster system down | Thank you for your patience. The issue was resolved two days ago, and monitoring has been in place since then. We have not encountered any further issues, and the system is operating as expected. Best regards, DTN | Operational |
| August 12, 2025 2:59 am CDT |
Roadmaster system down | Dear Customer, Currently there is an issue with the Roadmaster, the technical team are aware of the situation and working to resolve this in the quickest possible time. At this stage we do not have an estimate time of fix, however, we can assure you this is a priority to bring to a resolution. For further questions please reach out to us on [email protected]. We are sorry for the inconvenience! we will provide a status update once the system is back in operation. Thanks | Investigation |
| July 21, 2025 6:00 am CDT |
Missing Forecast data on Dashboard | Dear Customers, Thank you for your patience. Please be informed that the issue has been resolved, and Roadmaster is now fully operational. Kind Regards, DTN | Resolved |
| July 21, 2025 1:43 am CDT |
Missing Forecast data on Dashboard | Dear Customer, Currently there is an issue with forecast data , the technical team are aware of the situation and working to resolve this in the quickest possible time. At this stage we do not have an estimate time of fix, however, we can assure you this is a priority to bring to a resolution. For further questions please reach out to us on [email protected]. We are sorry for the inconvenience! we will provide a status update once the system is back in operation. Thanks | Investigation |
| May 18, 2025 4:32 am CDT |
Roadmaster | No issues reported. | Operational |
| May 17, 2025 6:02 am CDT |
Roadmaster | No issues reported. | Operational |
| May 11, 2025 4:45 am CDT |
Roadmaster | No issues reported. | Operational |
| May 10, 2025 3:39 am CDT |
Roadmaster | No issues reported. | Operational |